Benefits that impact every level of a company can occur if you align employer and consumer branding. Universum conducted a survey with over 2,000 senior executives, including CEOs, HR and recruiting heads, and marketing professionals on the topic of employer and consumer branding. The insights Universum gained point to new shifts in marketing and branding that will impact companies for years to come.
Companies like GE use brand alignment to attract both clients and potential employees, with the idea that these groups actually have much in common. Working toward a strategy that incorporates both groups can pay big dividends. In fact, LinkedIn and Lippincott performed a study that examined hundreds of global brands to measure the impact of aligning consumer and employer branding. Companies that had high scores in both categories demonstrated 36 percent cumulative growth in shareholder value over five years.
The growing necessity of brand alignment is leading to increasing awareness for CEOs, HR marketing executives and C-level staff about expanding branding beyond simply selling products and services. Branding should also encompass a company’s culture, meet customer and employee expectations, and be promoted internally and externally.
Although there is growing recognition of the importance of brand alignment, only 19 percent of CEOs and other executives indicate that their employer and consumer branding are one and the same, but there is a desire to move towards a unified brand objective. In fact, nearly 30 percent of CEOs and other executives indicate they want these two branding concepts to be unified within five years. At the very least, many of them indicated that there is a clear connection between the two areas of branding, and more than half indicated they wanted a connection between the two in five years time.
On the other hand, marketers are far more sensitive to this alignment, with 82 percent indicating that there is either a connection between employer and consumer branding or they’re both the same, compared to only 55 percent of respondents in general. Sixty percent of marketers say that consumer branding is also taken into consideration when working on employer branding. In comparison, only 33 percent of general respondents said such a consideration was made.
One of the main priorities now and in the future will be attracting top talent that can respond rapidly to changing market demands. These people will generate the game-changing ideas that every company needs to grow. Currently, 63 percent of CEOs are concerned about the availability of key skills, underlining the challenge that lies ahead.
The fact is that brand alignment can help companies and HR departments find the right employees while meeting consumer demands at the same time. Working towards crafting a unified brand helps increase ROI for marketing activities by creating a different mindset within a company. This mindset helps focus marketing in a way that appeals to a broader audience, which simultaneously helps companies attract better talent and meet consumer demands.
Brand alignment offers a way to bridge the gap that often exists between employer and consumer branding. The next five years will be key for many companies. Data indicates that those companies with the strongest commitment to aligning consumer and employee branding will be rewarded with strong growth and higher shareholder value.